Bureau of Claims Scene Investigations (BCSI)

Your source for detailed, comprehensive catastrophic damage claims adjusting and insurance investigation services.

  • Commercial Property

    • Daily and catastrophe claims in commercial buildings and offices.

  • Residential Property

    • Water, Mold, Flood Wind, Storm and even Burglary and Vandalism claims.

  • Manufactured Homes

    • Mobile Homes and Travel Trailers have particular needs when it comes to their claims, we have the experience to handle these claims.

  • Liability Claims

    • Examining policies and coverage to determine types of damage recovery.

  • Business Interruption

    • Investigating every aspect of the business to re-establish office productivity with the least amount of time lost.

About Us

Bureau of Claims Scene Investigations (BCSI) is an insurance claims adjusting and investigation firm. From our headquarters in Clermont, Florida, we service the entire State of Florida. We provide our clients with a complete range of claims services, offering individualized care to those who need it most.

BCSI has nearly three decades of experience in the insurance claims adjusting and construction industry. During this time, we built our reputation through hard work and offering tailored services to accommodate our client’s specific needs. Our focus on risk management and dedication to customer service are what set us apart from our competitors.

BCSI handles a comprehensive selection of both everyday and catastrophic damage claims adjusting and investigation services. We handle everything from small to complex and high valued claims. We manage the risk for our clients begining at the scene of the claim. Our ability to remain calm and focused under pressure enables us to resolve claims and disputes quickly, therefore facilitating solid, long term relationships with our clients.

We know our clients have unique estimating programs and handling guidelines. At BCSI, we are flexible and adapt to the systems used by our clients. As the insurance industry evolves and new trends emerge, our focus on diversity and professionalism will remain a strong force our clients can rely on.


Houses protected


Contracts signed


Hours supported

Our Team

Keir Lee


28 years of professional experience in construction project management and estimating damage repairs

Keir Lee has over 28 years of professional experience in construction project management and estimating damage repairs for residential and commercial properties - including general remodeling, room additions, roofing, and lead abatement work on city and county projects.

Over the past twelve years, Keir has served as an insurance adjuster and claims examiner for adjusting firms, insurance carriers, as well as third party administrators. He has also provided insurance appraisals, umpire services, litigation support, and claims consulting services for both everyday and catastrophe claims across several states.

Professional Designation and Training

  • Advance Wind Mitigation Inspection Training - Inspection Depot, 2012
  • Citizens Independent Adjuster Certification, 2011
  • Wind Umpire Certification - Windstorm Insurance Network, 2009 - Present
  • Wind Appraisal Certification - Windstorm Insurance Network, 2009 - Present
  • Accredited Claims Adjuster (ACA), March 2007
  • National Flood Insurance Program (NFIP) Training - Pilot Catastrophe Services, 2005
  • Lead Abatement for Supervisor & Contractors Training - Georgia Tech, 1999
  • Home Inspections Training - Housing Inspection Foundation, 1997
  • Phase 1 - Inspection Training - Environmental Assessment Association, 1997